Client Overview
SBS Scaffolding is a leading scaffolding provider that needed a secure and reliable way for their team to access files remotely. The business had a strong preference to keep data on-site rather than in the cloud, ensuring full control over their information.
Challenge
After meeting in person with the Owner of SBS Scaffolding, it was clear that the main goals were as follows:
- Remote access to files from anywhere in the world.
- High security standards, including authentication and user-level permissions.
- A solution that runs on local infrastructure, avoiding cloud dependency.
- Cost-effectiveness without unnecessary complexity.
Solution
We implemented a Synology NAS system on-site, configured to allow secure remote access using encrypted protocols. Key features included:
- Granular user permissions: Only authorized users can access specific files.
- Strong authentication: Ensuring data is protected from unauthorized access.
- Scalable and efficient setup: Designed to meet current needs and future growth.
Implementation
The project was completed within 6 weeks of initial contact, covering:
- Consultancy to understand requirements.
- Procurement of suitable hardware.
- Configuration and installation of the NAS system.
- Training of staff to ensure smooth adoption.
Outcome
The solution delivered:
- Secure remote access without relying on cloud services.
- Cost-effective implementation tailored to SBS Scaffolding’s needs.
- User-friendly system that balances security with simplicity.
This solution empowers SBS Scaffolding to work smarter and safer, with the confidence that their data is secure and accessible—without sacrificing control or overspending.
Discovery
An in‑person meeting is essential for us, it provides a true insight into the requirements.
It also offered a valuable chance to get to know Peter and learn more about SBS Scaffolding.
Proposal
We’re proud to have delivered exactly what was needed.
Installation
Training & Support
A new solution is only as effective as the training provided and aftercare support.
We have made sure over that the system has been working for Peter and not the other way round.
Our IT Support
- Tailored remote support services to cater to your needs
- Access to wholesale pricing on IT related services and hardware
- Proactive Management of device and software updates
- Access to tools to ensure you're systems are safe and secure
- Scheduled Maintenance checks to suit your business
- Automated updates and patch management to ensure optimal performance
- Scheduled reports and meetings with your account manager
"Excellent customer service & staff knowledge. Did everything what was asked for."
Peter Stevens
Owner
EXCELLENT Based on 12 reviews Posted on Hector WestcroftTrustindex verifies that the original source of the review is Google. Sam and Ben bring an exceptional level of professionalism to projects and ensure they exceed expectations - highly recommended!Posted on Christian BoneTrustindex verifies that the original source of the review is Google. Sam and BNA have been great at helping us introduce the right level of IT infrastructure for our small CIC. We now have a system that is more reliable, well supported and cost effective. Highly recommend Sam and BNAPosted on Daisy PearsonTrustindex verifies that the original source of the review is Google. Exceptional service from BNA IT Solutions. From the outset, they took a really thorough approach to understanding my requirements, asking the right questions and carefully assessing how I work to ensure the laptop specification was exactly right. They guided me through a detailed quality versus value comparison, clearly explaining performance, longevity, and future-proofing, which made a complex decision feel straightforward and well informed. Sam was excellent throughout, highly knowledgeable, professional, and attentive. The aftercare has been outstanding, with continued support and reassurance once everything was up and running. A genuinely great experience from start to finish. Highly recommended.Posted on Ali SteeleTrustindex verifies that the original source of the review is Google. I've had an outstanding experience with this company over the past year. Their IT end-user support during our device refresh project was exceptional and professional. Every interaction was smooth, and they consistently went above and beyond to ensure everything worked perfectly. I truly appreciate their dedication and expertise, and I look forward to continuing a strong professional relationship with them for many years to come. Highly Recommended!Posted on Kieran MoteTrustindex verifies that the original source of the review is Google. Very easy to work with, nothing too complicated, been with them for years and would recommend them to anyone 👌Posted on Peter StevensTrustindex verifies that the original source of the review is Google. Excellent customer service & staff knowledge. Did everything what was asked for.Posted on Ed Miles (Copvampire)Trustindex verifies that the original source of the review is Google. Great service from BNA, transparent pricing and very knowledgeable team knowing exactly what we require. Sam and the team have always gone above and beyond in support, can not recommend them higher!Posted on Craig DyerTrustindex verifies that the original source of the review is Google. WOW! The quickness they solved our problem was amazing! Within no time our monitors were here so we could continue working as normal. They are also very prompt with replies when you have a query, helping to solve anything thrown at them! We could not recommend them enough!!!!Posted on Feline Care Cat RescueTrustindex verifies that the original source of the review is Google. BNA very kindly took the time to come out and visit us for a free consultation. Super friendly service, loads of great advice given and all sorts of IT Solutions were offered with excellent follow up. Thank you!Posted on Rachel SimmondsTrustindex verifies that the original source of the review is Google. Sam is really friendly, helpful and knowledgable. He has helped me to find the right platform for my business and Sam will be helping me with my IT solutions moving forward as I build my business.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
