Disaster Recovery Support in Suffolk & Essex

Is your IT safeguarded against disruption?

Get Clarity in 30 Minutes

Are you taking disaster recovery seriously?

A few things we often hear:

"Why is a disaster recovery plan important?"

Downtime for a business can be catastrophic, not only that yet also a very chaotic. Having a Disaster Recovery plan in place allows you to focus on what tasks you need to complete to bring the systems backup.

A truly effective Disaster Recovery plan should be easy to follow regardless of technical ability.

"Our data is backed up! It's in OneDrive/Google Drive."

Storing your data in a cloud storage is a great way to ensure that if anything happens to your device it is still accessible. Yet many mistake Google Drive and OneDrive as a backup, this isn’t the case.

If you’re storing important information in either product, a backup solution is highly recommended.

"We don't need to keep spares, we will buy them when needed"

In most cases, this is the correct, additional replacement hardware comes at a cost and in many scenarios unnecessary.

Yet if even a few hours of downtime could cost your business thousands, you’d wish that you had a spare device ready to go.

Find out how we can help. Check out the below, or give us a shout.

Let's Talk Disaster Recovery

M365 & GSuite Backups

Microsoft 365 and Google Workspace are reliable, do not provide full backups of your data. Accidental deletion, malicious insiders, ransomware, and app‑overwrites can all permanently remove files and emails.

Device Backups

Every device, laptop, desktop, or mobile stores data that can be lost through hardware failure, theft, corruption, or user error. Automated backups ensure your files, settings, and critical system data are secure off‑site.

System Redundancy

Remove single points of failure, helping your business stay online, productive, and secure even during outages or technical issues. In a world where downtime is costly, redundancy keeps operations running.

Disaster Recovery Plan

A Disaster Recovery Plan (DRP) outlines exactly how your business will respond when something goes wrong whether that’s a cyber‑attack, hardware failure, accidental deletion, or a full-scale outage.

Running at its best. Prepared for the worst.

Every customer is assigned a Primary IT Engineer. A consistent, trusted expert who understands your organisation and strengthens your overall resilience.

Rather than relying on a traditional helpdesk model, your engineer acts as your frontline partner, implementing and managing critical disaster‑recovery measures such as reliable cloud and off‑site backups, system image recovery, storage and replication monitoring, patch and update management, and scheduled continuity reviews.

By building strong relationships and communicating clearly with your team, we tailor every aspect of your backup and recovery strategy to the way you work, reducing downtime, removing IT stress, and ensuring your people, systems, and data can be quickly restored when the unexpected happens.

      EXCELLENT  
   Based on 23 reviews 
    
 
 
 
   
 
 
      Posted on Google  
   
   Leah Stanley 
 
 
 Trustindex verifies that the original source of the review is Google. I can't thank Ben enough for all the help he has given me in setting up Microsoft 365 for my charity. I wouldn't know where to start if it wasn't for Ben's help. Ben you are amazing, thanks again. Leah (Through the Sentence)
  
 
     Posted on Google  
   
   Richard Blacklock 
 
 
 Trustindex verifies that the original source of the review is Google. Sam was recommended to me when I had some IT issues which he was able to resolve with good speed via a call and also found a great offer for the tech I needed in order to speed up some processes within my business and I'd highly recommend anyone needing similar support to reach out to him.
  
 
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   Louise Hinkin 
 
 
 Trustindex verifies that the original source of the review is Google. Had a problem with Microsoft and google emails not syncing Sam can on remotely and sorted it out in no time at all would highly recommend the company for any IT issues very friendly and professional throughout
5 star review
  
 
     Posted on Google  
   
   Penny Morgan 
 
 
 Trustindex verifies that the original source of the review is Google. I recently attended a Cyber Essentials training course that Sam delivered. He was clear, knowledgeable, delivered at a good pace and really helpful with questions.
With a friendly and relaxed atmosphere that aids learning, thank you Sam. I will definitely have BNA IT Solutions as a go to company for help.
  
 
     Posted on Google  
   
   Philomina Crawford 
 
 
 Trustindex verifies that the original source of the review is Google. Sam gave amazing training on cyber security, AI and digital wellbeing. It was really useful and not the scaremongering or password has to be xyz format so it was really enjoyable to learn. Walking away more confident in those areas thank you!
  
 
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   Naomi Daglish 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent cyber training delivered by Sam. Sam was helpful and knowledgeable.
  
 
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   Maxine Simons 
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
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   Keri Bird 
 
 
 Trustindex verifies that the original source of the review is Google. Sam has been a huge help whilst we build our IT systems for a new charity. Sam is very proactive, he made sure he understood the needs of the charity and tailored his advice and support accordingly. I would not hesitate to recommend BNA IT solutions. Very grateful I found them!
  
 
     Posted on Google  
   
   Emma Jellett 
 
 
 Trustindex verifies that the original source of the review is Google. We have worked with BNA IT Solutions to host informative lunchinars, delivered to the VCFSE sector for free. They supported our charities to learn about AI and IT security for charities. They are knowledgeable, friendly and professional. It has been a pleasure to work with them and we love the care and respect they show the local VCFSE sector.
  
 
     Posted on Google  
   
   Sallyann Smith 
 
 
 Trustindex verifies that the original source of the review is Google. BNA IT Solutions provide excellent IT support at a really competitive price. Sam is incredibly knowledgeable and was a huge help when we were looking at refurbished IT solutions. Nothing was too much trouble, and the advice and support throughout were fantastic. I would highly recommend BNA IT Solutions.
  
 
     Posted on Google  
   
   Hector Westcroft 
 
 
 Trustindex verifies that the original source of the review is Google. Sam and Ben bring an exceptional level of professionalism to projects and ensure they exceed expectations - highly recommended!
  
 
     Posted on Google  
   
   Christian Bone 
 
 
 Trustindex verifies that the original source of the review is Google. Sam and BNA have been great at helping us introduce the right level of IT infrastructure for our small CIC. We now have a system that is more reliable, well supported and cost effective. Highly recommend Sam and BNA
  
 
     Posted on Google  
   
   Daisy Pearson 
 
 
 Trustindex verifies that the original source of the review is Google. Exceptional service from BNA IT Solutions. From the outset, they took a really thorough approach to understanding my requirements, asking the right questions and carefully assessing how I work to ensure the laptop specification was exactly right.

They guided me through a detailed quality versus value comparison, clearly explaining performance, longevity, and future-proofing, which made a complex decision feel straightforward and well informed. Sam was excellent throughout, highly knowledgeable, professional, and attentive.

The aftercare has been outstanding, with continued support and reassurance once everything was up and running. A genuinely great experience from start to finish. Highly recommended.
  
 
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   Ali Steele 
 
 
 Trustindex verifies that the original source of the review is Google. I've had an outstanding experience with this company over the past year. Their IT end-user support during our device refresh project was exceptional and professional. Every interaction was smooth, and they consistently went above and beyond to ensure everything worked perfectly. I truly appreciate their dedication and expertise, and I look forward to continuing a strong professional relationship with them for many years to come. Highly Recommended!
  
 
     Posted on Google  
   
   Kieran Mote 
 
 
 Trustindex verifies that the original source of the review is Google. Very easy to work with, nothing too complicated, been with them for years and would recommend them to anyone 👌
  
 
 
  
 
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