Support for Charities in Suffolk & Essex
What Did Your Last
IT Outage Actually Cost You?
Could Your Charity Pass a Cyber Essentials Check Today?
From April 2026, the rules changed. Blocked funding. Council partnerships at risk. Donor data exposed. The real cost of non-compliant IT is almost never what ends up on the incident report.
★★★★★ 5.0 Google Rated · 3 minutes · No Obligation
of UK charities reported a cyber security breach last year
per hour for IT system failures in UK businesses
Cybercrimes Experienced by Charties Annually
An IT team that understands you
Supporting your Vision
We work best with established organisations with dedicated staff teams of ten or more people who need reliable, ongoing IT Support
- Registered charities and Charitable Incorporated Organisations (CIOs)
- Community interest companies (CICs)
- Social Enterprises and Non-Profit Organisations
- Housing Associations and Community Housing Organisations
- Hospices and Health-related Charities
- Children's Charities and Family Support Organisations
- Community Foundations and Grant-making Bodies
- Arts, Heritage, and Cultural Charities
An IT team that understands you
Supporting your Vision
We work best with established organisations with dedicated staff teams of ten or more people who need reliable, ongoing IT Support
- Registered charities and Charitable Incorporated Organisations (CIOs)
- Community interest companies (CICs)
- Social Enterprises and Non-Profit Organisations
- Housing Associations and Community Housing Organisations
- Hospices and Health-related Charities
- Children's Charities and Family Support Organisations
- Community Foundations and Grant-making Bodies
- Arts, Heritage, and Cultural Charities
The Common Problem
Most charities have already paid for bad IT support. They just never calculated how much. A person.
We often meet charities dealing with IT problems they should never have had. Systems failing at the worst time, security risks, or compliance slipping through the cracks. With Cyber Essentials requirements tighten from April 2026, many are now unknowingly falling short—putting funding, partnerships, and growth at risk.
- Donor and beneficiary data exposed by avoidable security gaps
- Cyber Essentials certification lapsed, out of date, or never in place
- Outdated Systems slowing down mission-critical work
- Over-reliance on volunteer IT support that was never meant to fill this role
- Trustees with no clear picture of IT risk or compliance status
- IT costs that bear no relationship to what the charity actually needs
You cannot afford expensive, over-engineered IT. But unreliable or non-compliant IT costs far more than most charities realise. It costs staff time, funding opportunities, and the trust of the people who support your work.
IT Support for Charities Explained.
Why IT for Charities is different
Standard business IT support is built for offices. Charities are different, and the gap matters more than most realise until something goes wrong.
BNA IT Solutions provides practical IT support for charities, CICs, and non-profits across Suffolk and Essex, including day-to-day technical support, Cyber Essentials guidance and certification support, Microsoft 365
and Google Workspace management, user and device support, data protection advice, backup and disaster recovery planning, and IT reporting for trustees. BNA works on personalised packages built around each organisation’s size, systems, and priorities, with a dedicated Primary Engineer for every client.
Flexible support tiers designed to work around your charity’s needs, helping you stay secure, compliant, and protected without added complexity.
We also believe in keeping things simple and transparent, with predictable monthly costs and no surprise bills, so you can focus your time and budget on the work that really matters.
We don’t just support your IT, we get to know your charity. With a dedicated Primary Engineer who understands your systems, your people, and your mission, which helps us pinpoint issues faster, without the usual delays.
IT Support for Charities Explained.
Why IT for Charities is different
Standard business IT support is built for offices. Charities are different, and the gap matters more than most realise until something goes wrong.
BNA IT Solutions provides practical IT support for charities, CICs, and non-profits across Suffolk and Essex, including day-to-day technical support, Cyber Essentials guidance and certification support, Microsoft 365
and Google Workspace management, user and device support, data protection advice, backup and disaster recovery planning, and IT reporting for trustees. BNA works on personalised packages built around each organisation’s size, systems, and priorities, with a dedicated Primary Engineer for every client.
Flexible support tiers designed to work around your charity’s needs, helping you stay secure, compliant, and protected without added complexity.
We also believe in keeping things simple and transparent, with predictable monthly costs and no surprise bills, so you can focus your time and budget on the work that really matters.
We don’t just support your IT, we get to know your charity. With a dedicated Primary Engineer who understands your systems, your people, and your mission, which helps us pinpoint issues faster, without the usual delays.
Solutions
We help charities make practical IT decisions that protect time, money, data, and mission. A person.
We often meet charities dealing with IT problems they should never have had. Systems failing at the worst time, security risks, or compliance slipping through the cracks. With Cyber Essentials requirements tighten from April 2026, many are now unknowingly falling short—putting funding, partnerships, and growth at risk.
- Day-to-day IT support on personalised packages built around your budget and priorities
- Microsoft 365 and Google Workspace setup, migration, and ongoing support
- Device and user management for staff, volunteers, and trustees
- Data protection and GDPR guidance for organisations handling sensitive information
- Cyber security, Cyber Essentials guidance, and certification support
- Cyber security, Cyber Essentials guidance, and certification support
The goal is reliable IT that supports your work without draining your resources.+
relationship driven support
Trusted by
The BNA Difference
Every client has a named Primary Engineer. Not a helpdesk. A person.
That continuity is why the support feels different. We already know what we are looking at before you have finished explaining the problem.
What your engineer knows.
Your systems and how they have been set up
Your compliance status and Cyber Essentials position
Your priorities, and the bigger picture behind your work
Your team structure, including volunteers, part-time staff, and trustees
Cyber Essentials for Charities: The Certification That Unlocks Growth
Could your charity pass a cyber essentials check today?
Cyber Essentials is a UK government-backed cyber security certification. For a growing number of charities, it is not a recommendation. It is a requirement.
Why it matters for your charity.
Increasingly expected by grant funders | Required for many public sector contracts | Protects beneficiary records
Free for Charities, CICs, Non-Profits in Essex & Suffolk
FAQ
Common questions from Suffolk & Essex Charities
What is Cyber Essentials and do charities need it?
Cyber Essentials is a UK government-backed cyber security certification scheme managed by the NCSC. Itconfirms that an organisation has basic protections in place against common cyber threats. For charities, it isincreasingly required for public sector contracts and council partnerships, and is expected by many grantfunders. From April 2026, multi-factor authentication is now an automatic fail if not correctly configured.Many charities are currently non-compliant without knowing it
Can BNA work with our existing systems?
Yes. We always review what you already have first. Better setup and management can often significantlyimprove existing systems without unnecessary replacement.
Do you support Google Workspace as well as Microsoft 365?
Yes. We support both Microsoft 365 and Google Workspace. If your charity already uses Google tools, wework with what you have. If you are deciding between the two, we will help you work out which is thebetter fit for your organisation and your budget.
Can you help charities access government IT grants?
Yes. We can help charities understand and apply for government-funded IT grants, including hardwaregrants and cyber security funding. Ask about this during your free charity IT review.
Is Cyber Essentials required for charities working with the public sector?
For many charities, yes. Cyber Essentials is increasingly required for council partnerships, certain fundingstreams, and contracts involving sensitive data. If your charity has a council relationship or is planning toapply for statutory funding, it is worth checking your current status. Our free Cyber Essentials ReadinessCheck takes 3 minutes.
Can you support volunteers as well as staff?
Yes. We provide support that works for mixed teams of staff, volunteers, trustees, and external partners, atdifferent levels of technical confidence.
FAQ
Common questions from Suffolk & Essex Charities
What is Cyber Essentials and do charities need it?
Cyber Essentials is a UK government-backed cyber security certification scheme managed by the NCSC. Itconfirms that an organisation has basic protections in place against common cyber threats. For charities, it isincreasingly required for public sector contracts and council partnerships, and is expected by many grantfunders. From April 2026, multi-factor authentication is now an automatic fail if not correctly configured.Many charities are currently non-compliant without knowing it
Can BNA work with our existing systems?
Yes. We always review what you already have first. Better setup and management can often significantlyimprove existing systems without unnecessary replacement.
Do you support Google Workspace as well as Microsoft 365?
Yes. We support both Microsoft 365 and Google Workspace. If your charity already uses Google tools, wework with what you have. If you are deciding between the two, we will help you work out which is thebetter fit for your organisation and your budget.
Can you help charities access government IT grants?
Yes. We can help charities understand and apply for government-funded IT grants, including hardwaregrants and cyber security funding. Ask about this during your free charity IT review.
Is Cyber Essentials required for charities working with the public sector?
For many charities, yes. Cyber Essentials is increasingly required for council partnerships, certain fundingstreams, and contracts involving sensitive data. If your charity has a council relationship or is planning toapply for statutory funding, it is worth checking your current status. Our free Cyber Essentials ReadinessCheck takes 3 minutes.
Can you support volunteers as well as staff?
Yes. We provide support that works for mixed teams of staff, volunteers, trustees, and external partners, atdifferent levels of technical confidence.