Where relationships matter and technicians lead​

A Unique Approach to IT Support

not just a helpdesk

Personal & friendly

Your own Primary Engineer

Right here in Essex

Tired of faceless helpdesks and generic ticket numbers? At BNA IT Solutions, we do things differently.

We give you your own dedicated technician, someone who knows your systems, understands your team, and becomes part of your business. No bouncing between agents. No repeating yourself. Just fast, friendly support from someone who’s got your back.

And behind them? A full Essex-based team ready to jump in when needed, from networking and cloud to cybersecurity and Microsoft 365.

The right fit for you

Why Choose Us

What are the benefits of having a Primary Engineer

Ben, Beardwell, Sam, Donovan Co-Owner, Director, IT, Support, Essex, Suffolk, BNA IT Solutions

It couldn't be easier

How does it work?

it support essex suffolk bna it solutions

If you want a more personal IT service, let's talk!

What do our customers say

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Penny Morgan profile picture
Penny Morgan
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I recently attended a Cyber Essentials training course that Sam delivered. He was clear, knowledgeable, delivered at a good pace and really helpful with questions. With a friendly and relaxed atmosphere that aids learning, thank you Sam. I will definitely have BNA IT Solutions as a go to company for help.
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Naomi Daglish profile picture
Naomi Daglish
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Excellent cyber training delivered by Sam. Sam was helpful and knowledgeable.
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Maxine Simons profile picture
Maxine Simons
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Keri Bird profile picture
Keri Bird
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Sam has been a huge help whilst we build our IT systems for a new charity. Sam is very proactive, he made sure he understood the needs of the charity and tailored his advice and support accordingly. I would not hesitate to recommend BNA IT solutions. Very grateful I found them!
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Emma Jellett profile picture
Emma Jellett
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We have worked with BNA IT Solutions to host informative lunchinars, delivered to the VCFSE sector for free. They supported our charities to learn about AI and IT security for charities. They are knowledgeable, friendly and professional. It has been a pleasure to work with them and we love the care and respect they show the local VCFSE sector.
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Claire Flowers profile picture
Claire Flowers
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I met Sam by chance and got the pleasure of working with him supporting IT services. A great service, great response times, even on site on a regular basis to answer any niggling issues.
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Sallyann Smith profile picture
Sallyann Smith
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BNA IT Solutions provide excellent IT support at a really competitive price. Sam is incredibly knowledgeable and was a huge help when we were looking at refurbished IT solutions. Nothing was too much trouble, and the advice and support throughout were fantastic. I would highly recommend BNA IT Solutions.
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Hector Westcroft profile picture
Hector Westcroft
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Sam and Ben bring an exceptional level of professionalism to projects and ensure they exceed expectations - highly recommended!
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Daryl Lawrence profile picture
Daryl Lawrence
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Fantastic services, quick response time, great communication and support in running my business! Thank you BNA 😃
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